Before contacting my support, try reading through the information below and see if your question is answered. If not, contact information is given at the bottom of the page.

Before you can purchase a movie from my site, you need to create an account by purchasing tokens through the "Buy Tokens" link. Remember the e-mail address, username, and password you provide the billing company, as that will be your account info on this site as well.

When you click on the "Click Here To Download This Video" button, a download screen asking for your account information will appear. Just fill this out and follow the prompts that follow. Remember where you decide to save your video, as it is easy to forget later where you have saved it. Creating a folder just for video downloads is recommended.

After selecting where on your computer's hard drive you wish to save it, the video will be downloaded through your web browser. Once the download is completed, the movie is yours to keep, with no limitations or any form of DRM. My movies can be purchased and viewed by PC, Mac, and Linux users. Mac and Linux users may wish to try the free VLC media player to view WMV files.

For any technical issues, including any problems with the site itself, in downloading the videos, or in getting the videos to play, you can write to support@goddesssativa.com for assistance.